Terms and Conditions

These terms govern every account opened through regal-rush-casino.com and apply from the moment registration completes. They cover eligibility, account rules, bonus conditions and payment handling for players in New Zealand, operating under our Curaçao licence OGL/2023/159/0076. Creating an account means accepting these terms in full, and continuing to use the account after any update counts as accepting the revised version.

Eligibility

Registration is open only to individuals aged 18 or older who can legally gamble under the laws of their location. Providing false identity or age information during signup results in immediate account closure and forfeiture of related funds. We may request proof of age or identity at any point, not only before a first withdrawal.

Account Rules

Each player may hold one account, verified with accurate personal and payment details. Sharing login credentials, using another person’s payment method, or operating multiple accounts breaches these terms and can lead to suspension without notice. Account details, including name and date of birth, must match the identification documents provided during verification.

Players are responsible for keeping their password confidential and for reporting any suspected unauthorised access as soon as it is noticed. We reserve the right to suspend an account temporarily while investigating unusual activity, even where no rule has clearly been broken yet.

Bonus Terms

Welcome and ongoing bonuses carry a wagering requirement, currently set at 30x on the bonus amount, before related winnings become withdrawable. Full conditions for each promotion, including minimum deposit and game weighting, sit on the relevant bonus page. Bonus funds and any winnings generated from them may be removed if a promotion’s terms are breached, including the use of a strategy designed to guarantee profit regardless of outcome.

Payments

Deposits and withdrawals process in NZD through the methods listed in our banking section, with a minimum deposit of NZ$20. Withdrawals return to the original deposit method wherever possible, subject to a daily cap of NZ$5,000 for standard accounts. We may request additional verification before releasing a large or unusual withdrawal, in line with our anti-money laundering obligations.

Fair Play and Game Integrity

All games run on certified random number generators supplied by our software partners, and results cannot be influenced by either the player or the operator. Suspected manipulation, bonus abuse or collusion voids related winnings under these terms. Automated play through bots or scripts is not permitted and may result in account closure.

Intellectual Property

All content on the platform, including graphics, game titles and site design, belongs to us or to our licensed software partners. Copying, redistributing or modifying this content without permission is not allowed, and doing so may result in legal action alongside account termination.

Limitation of Liability

We are not liable for losses arising from internet outages, third-party payment delays, or circumstances outside our reasonable control. Players remain responsible for keeping login details secure and for any activity that occurs under their own account. Where a technical error results in an incorrect payout, we reserve the right to correct the balance once the error is identified.

Termination of Account

Either party may close an account, though we may decline to process a closure while an investigation into suspected fraud or bonus abuse is ongoing. Where we close an account for a breach of these terms, any remaining balance directly tied to that breach may be withheld in line with the relevant policy.

Complaints Procedure

A complaint about any part of the service should first go through our Contact Us page, where most issues are resolved directly by support. If a complaint cannot be resolved this way, it is escalated internally to a senior member of the team, who will confirm the next steps directly with the player.

Governing Law

These terms are governed by the laws applicable to our Curaçao licence, held by White Star B.V. under number OGL/2023/159/0076. Disputes are handled first through our support team before any external process, in line with standard licence procedure.

Changes to These Terms

Terms may update periodically to reflect regulatory changes or new features on the platform. Continued use of an account after an update counts as acceptance of the revised terms, which stay posted on this page with a visible last-updated date.